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Message msg_9f2c81
invoice@acme.com · sent via acme.com · 2 min ago
Final status
Bounced · hardVendor path
SGSendGrid(failover to SES pending)SMTP reply
550 5.7.1Journey
Accepted via SMTP09:38:12.041 UTC
From app-server-03 · AUTH relay-user billing-app · TLS 1.3 · 14.2 KB
Routing decision09:38:12.118 UTC
Rule acme.com → SendGrid matched (priority 10) · circuit closed
Handed to SendGrid09:38:12.402 UTC
API accepted · vendor message id sg-8f2c19aa
Bounce webhook received09:38:14.911 UTC
Remote MX: gmail-smtp-in.l.google.com · 550 5.7.1 Our system has detected an unusual rate of unsolicited mail
◈LLM note: this bounce is part of cluster diag_441 — 1,204 similar rejections in 40 min. Failover to AWS SES proposed.
Awaiting failover approval—
A human approver can re-route affected traffic.
Raw payload
# webhook payload · sendgrid · event=bounce { "event": "bounce", "type": "hard", "email": "invoice@acme.com", "sg_message_id": "sg-8f2c19aa", "smtp-id": "<msg_9f2c81@mailops.internal>", "status": "5.7.1", "reason": "550 5.7.1 Our system has detected an unusual rate of unsolicited mail originating from your IP address.", "timestamp": 1755502694, "tls": true }